Guide to accessing information of public interest
Learn how to request information, prepare a request and check the key response dates.
Rights in practice
How to exercise your rights with public authorities, step by step.
Abandoned waste beside a public road
Find out whom to report abandoned waste beside a public road to and how to ask for the situation to be checked and the site to be cleaned up.
Abandoned waste in a forest or on a bank or shore
Find out whom to report waste in a forest or on the bank of a watercourse or the shore of a lake to and how to request an inspection and remedial action.
Dogs that attack or endanger people on a path
Learn how to report dogs that attack or endanger people and how to choose between emergency assistance, a petition and a criminal complaint.
Burning waste or vegetation
Learn how to report the burning of waste or vegetation, when to call 112 and how to request checks on what remains after the fire has been extinguished.
Dangerous potholes and uneven surfaces on the carriageway or pavement
Find out how to report dangerous potholes and uneven surfaces, whom to ask to mark the hazards and carry out repairs, and what to do if an incident has occurred.
Faulty lighting or missing road signs, signals or markings
Find out who to report faulty public lighting or missing road signs, signals or markings to, and how to request checks and remedial action safely.
Parked vehicles blocking the pavement or cycle track
Learn who to report a vehicle blocking the pavement or cycle track to and how to ask for checks and action to prevent the situation from recurring.
Excessive or repeated noise
Learn who to report excessive or repeated noise to, which observations are useful and how to request checks and measures to reduce it.
Unauthorised structures or works
Learn who to report potentially unauthorised works to, how to describe what you have observed and how to follow up on checks and measures ordered.